Looking for PC Troubleshooting Consultant - CT

Hi,

Start Date: ASAP

End Date: 3 months possible extension

*Location: CT *

Bill rate: up to $/hr

- *EXTREMELY STRONG troubleshooting ability. (MUST know how to ask the right questions to get quickly get to the root cause)*

- Ability to perform *general PC maintenance and troubleshooting* (Hardware and software installation, general troubleshooting)

- Experience with and the ability to perform general troubleshooting of *MS Office 2007 products (Outlook, Excel, Word) *

- Ability to *identify and ISOLATE (production)* IT Infrastructure issues and failures. *(Servers, VOIP telephones, email, network slowness)*

- Understanding of and ability to identify/remediate *(end-user)* IT Infrastructure issues *(Printer installation, Blackberry installation, software installation, Hardware failures) *

- General understanding of IT concepts and technology) *(TCP/IP, Blackberry, VOIP, etc) *

- Experience working on *IT HelpDesk* is not required, but definitely preferred.

- This is an *END-USER SUPPORT function* role, NOT a datacenter/server support role. Server issues are transferred.

Warm Regards
Vikas
Ambrosia Infotech Ltd - 3086,
*Route 27, Suite No: 9,
Kendall Park, New Jersey 08824
609.662.1279 -230
Fax: 609.228.4646